Radio Starr – Returns & Refunds Policy

Physical Products (vinyl, merch, prints, etc.)

• You can return unused items in their original condition within 14 days of delivery for a full refund.

• To start a return, email us at info@radiostarr.co.uk with your order number.

• Return postage is the customer’s responsibility unless the item is faulty or incorrect.

• Refunds will be processed within 7–10 working days once we receive the returned item.

Faulty or Damaged Items

• If your item arrives faulty or damaged, please contact us within 7 days of receiving it.

• We’ll cover the cost of return shipping and send you a replacement or refund.

Event Tickets

• Tickets are non-refundable unless the event is cancelled or rescheduled.

• If an event is cancelled, you’ll receive a full refund to your original payment method.

• If an event is rescheduled, your ticket will remain valid or you can request a refund.

Digital Products (if applicable)

• Downloads, gift cards, or other digital items are non-refundable once delivered.

For any questions, contact info@radiostarr.co.uk.