Radio Starr – Privacy Policy (E-commerce Customers)

1. Who We Are

Radio Starr is an independent record store and cultural platform based in Belfast. We sell vinyl, merchandise, prints, and tickets online via our Shopify store.

2. Information We Collect

When you make a purchase, we collect:

• Your name, billing/delivery address, and contact details.

• Payment information (processed securely by Stripe, PayPal, or Shopify Payments — we do not store card details).

• Order history and preferences.

3. How We Use Your Information

• To process and deliver your orders.

• To communicate with you about your purchase.

• To provide customer support.

• To improve our products and services.

• With your consent, to send marketing updates about Radio Starr.

4. Sharing Your Information

• We share information only with trusted providers needed to fulfil your order (e.g. couriers, payment processors, Shopify platform).

• We do not sell or rent your personal data to third parties.

5. Cookies & Tracking

Our Shopify store uses cookies to:

• Keep your shopping cart active.

• Analyse site traffic and performance.

• Remember your preferences.

You can manage or disable cookies in your browser settings.

6. Data Storage & Security

• All personal data is stored securely through Shopify’s systems.

• Payment processing is handled by PCI-compliant providers (Stripe, PayPal, Shopify Payments).

• We take reasonable steps to protect your information from loss or misuse.

7. Your Rights (GDPR / UK Data Protection Law)

You have the right to:

• Request a copy of the personal data we hold about you.

• Request corrections to inaccurate data.

• Request deletion of your personal data (where legally permitted).

• Withdraw consent for marketing at any time.

To exercise these rights, contact us at info@radiostarr.co.uk.

8. Retention

We keep order records for as long as required by law (e.g. for tax/accounting purposes) and delete them when no longer needed.

9. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on our website.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, contact us at:

📧 info@radiostarr.co.uk

📍 Radio Starr, Oh Yeah Music Centre, 15–21 Gordon Street, Belfast BT1 2LG, UK